Île Concierge Ltd
Training Programme Overview
Welcome. This interactive programme covers everything you need to know to operate as an Île Concierge Operations Coordinator. Work through each module in sequence, complete the Knowledge Check at the end, and save your answers. Your responses are stored in this browser session and can be printed as a completed record.
The Four Service Packages
| Package | Average Price | What It Covers | Who Manages |
|---|---|---|---|
| Basic | £200 | Airport name board meet & arrivals guidance only. No transfer included. | Coordinator end-to-end |
| Essential | £480 | Airport meet-and-greet, 1 transfer, basic itinerary support | Coordinator end-to-end |
| Premium | £1,400 | Full 5-pillar service, 3 nights coordination, priority access | Founder (sales) + Coordinator (ops) |
| Corporate | £5,000 | Bespoke end-to-end, dedicated coordinator, group logistics | Founder leads throughout |
Two Protected Founder Touchpoints — Always
First booking for every new Premium and Corporate client
Service recovery — any tier, any dissatisfaction situation
Your answers are auto-saved as you type. Use the Print button to export a completed record for your certification sign-off meeting with the Founding Director.